Privacy Policy
Effective Date: April 2025
At antiques.lu, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, interact with us, or make a purchase. We are committed to processing your data responsibly and in accordance with the General Data Protection Regulation (GDPR) and applicable Luxembourg data protection laws.
1. Who We Are
This website is operated by Antiquités Mike Decker, based in Luxembourg. Our business specializes in the sale of antique furniture and decorative items. For the purposes of data protection law, we act as the data controller when processing your personal data. You can contact us at info@antiques.lu .
2. What Personal Data We Collect
We collect various types of personal data from you directly, automatically, or through third parties.
When you create an account, place an order, or contact us, we may collect your name, email address, phone number, billing and delivery address, and any information included in your communications with us. If you sign up for our newsletter or promotional content, we collect your email address and marketing preferences.
We automatically collect technical information such as your IP address, browser type, operating system, referring URLs, device type, and information about how you use our website. This helps us understand user behavior and improve the website experience.
If you use a third-party service such as PayPal or Stripe to complete a purchase, we receive confirmation of payment status but do not store your payment details ourselves. Analytics services like Google Analytics may also provide us with aggregated, anonymized usage data.
3. Why We Process Your Data
We process your personal data for several purposes.
We need certain information to fulfill our contract with you when you place an order — for example, to process payments, ship goods, or send order confirmations. If you contact us with a question or support request, we process your data to respond appropriately and efficiently.
In some cases, we use your data for legitimate business interests, such as analyzing website usage to improve functionality, maintaining website security, or providing customer support. When required by law, we process your information to comply with legal and tax obligations.
If you give us consent, we may also use your email address to send you promotional offers and newsletters. You can withdraw your consent at any time by clicking the unsubscribe link in any marketing email or contacting us directly.
4. How We Share Your Data
We only share your data when it is necessary for fulfilling orders, providing our services, or complying with legal requirements.
We share relevant personal data with trusted third parties, including payment service providers, delivery companies, IT service providers, customer support platforms, and marketing email platforms. All such third parties are contractually obligated to process your data securely and only for the specific purpose for which it is shared.
We may also disclose your information if required by law, such as in response to a lawful request by public authorities or law enforcement.
We do not sell, rent, or trade your personal data.
5. International Transfers
Some of our service providers may process your data outside the European Economic Area (EEA). In such cases, we ensure that your data is transferred with appropriate safeguards, such as using service providers located in countries with an EU adequacy decision or entering into Standard Contractual Clauses approved by the European Commission.
You may contact us if you would like more information about how your data is protected when transferred internationally.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies are small text files placed on your device that help our website remember your actions and preferences.
Some cookies are essential for the website to function properly, such as those required for checkout or login. Others help us analyze usage patterns, remember your preferences, or provide you with relevant marketing content, if you have given consent.
You can manage your cookie preferences at any time through your browser settings or via our cookie banner.
7. How Long We Keep Your Data
We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, tax, or accounting obligations.
Customer order data is typically retained for up to ten years, as required by Luxembourg tax law. Support communications are usually kept for up to twelve months. If you have registered for an account, your account information will be stored as long as it is active. If your account is inactive for an extended period (typically 24 months), we may delete or anonymize it.
Marketing data is retained only until you withdraw your consent or unsubscribe from our communications.
8. Your Rights Under the GDPR
As a data subject under the GDPR, you have the right to access the personal data we hold about you and to request correction of any inaccurate or incomplete data. You also have the right to request deletion of your data, object to its processing, or ask us to restrict how it is used.
In certain circumstances, you have the right to request a copy of your data in a commonly used, machine-readable format, or to ask us to transfer it to another provider (data portability).
Where we process your data based on your consent, you may withdraw that consent at any time. This will not affect the legality of any processing that took place prior to the withdrawal.
To exercise any of your rights, please contact us at info@antiques.lu. You also have the right to lodge a complaint with the Luxembourg data protection authority (Commission nationale pour la protection des données – CNPD).
9. How We Protect Your Data
We implement appropriate technical and organizational measures to ensure a high level of security for your personal data. These include encryption, secure server configurations, access controls, and regular system updates.
Your payment data is handled securely by third-party providers who are certified under industry standards such as PCI-DSS.
Although we do our best to protect your data, no system can be completely secure. We encourage you to use strong passwords and keep your login information confidential.
10. Data Breaches
In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours. If the breach is likely to result in a high risk to your personal data, we will also notify you directly in a timely manner.
11. Automated Decision-Making
We do not use any automated decision-making processes, including profiling, that produce legal or similarly significant effects on you.
12. Children’s Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect or process data from minors without appropriate parental consent. If you believe we have unintentionally collected data from a minor, please contact us and we will delete the data promptly.
13. External Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. We recommend reviewing the privacy policies of any third-party site you visit before submitting personal data.
14. Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in law, our practices, or our services. When we make changes, we will update the “Effective Date” at the top of this page. If the changes are significant, we may notify you directly via email or website notice.
We encourage you to review this page periodically to stay informed about how we handle your data.
15. Contact Us
If you have any questions about this Privacy Policy, your personal data, or your rights, please contact us at:
Email: info@antiques.lu
Address: 4B Place du Village, Bourglinster, L-6160 Luxembourg
Phone: +352 621148295